Shipping policy

NexGen Trade currently ships to customers within the United States.

Order Processing
Orders are typically processed within 1–3 business days. Processing times may vary depending on product availability, supplier location, weekends, and holidays.

Shipping & Delivery
Estimated delivery times and available shipping options are displayed at checkout when available. Delivery times are estimates and are not guaranteed. Some products may ship separately or from different fulfillment locations.

Shipping Costs
Shipping charges, if applicable, are calculated and displayed at checkout before payment is completed. Free shipping may be available on qualifying orders or promotions.

Tracking
When tracking information is available, customers will receive it by email after the order has shipped.

Incorrect Addresses
Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if an address needs to be corrected. Once an order has shipped, we may not be able to change the delivery address.

Lost, Delayed, or Damaged Packages
If your order arrives damaged or you experience a significant delivery issue, please contact us so we can review the issue and assist you.

Contact Us
For shipping questions, contact us at nexgentradetx@gmail.com.